What if the insurer does surveillance?

You should be aware that your insurance company has the right to hire a private investigator to conduct surveillance at any time, without your knowledge. It is recommended that you continue on with your activities that you are able to engage in and avoid the activities that you have been advised that you are medically unable to do. It is very important to be consistent and honest with your limitations.

The insurance company requests surveillance in order to verify if the level of activity being reported by you is true and to make sure that your claim is valid, and not fraudulent. If you are honest and open about your activity level, limitations and restrictions, you should not worry about surveillance.

You should also keep in mind that social media can be used as a type of surveillance. Insurance companies may use your social media accounts as another measure of surveillance to determine the level of activity you are able to do.